OneSignal

2026 State of Customer Engagement Report

Is AI filtering killing your mobile engagement strategy? 👀 If you're sending messages to your customers or users, the rules have changed. AI is now deciding what users actually see — and most teams aren't ready for it. We surveyed 500+ marketers and analyzed benchmarks from 200,000+ apps to put together The State of Customer Engagement 2026. It's packed with the data and playbook you need to stay ahead