OpenAI for Business

OpenAI Customer Story: LSEG

For more than 300 years, LSEG has helped power the world's financial markets through trusted data, analytics, and infrastructure. Today, it serves more than 40,000 customers, supports over 400,000 end users, and operates across 190 markets worldwide. Now, LSEG is bringing that trusted information into AI workflows with ChatGPT Enterprise and OpenAI APIs. By combining AI with one of the world's most comprehensive financial data ecosystems, LSEG is helping teams access information faster, accelerate research, shorten product release cycles, and make decisions with greater confidence. Some of the results:  → Product release cycles reduced from 3–6 months to 2 weeks  → Thousands of employees enabled globally in weeks  → Faster access to insight across product, research, engineering, and operations  → Accelerated customer feedback loops and product iteration As Emily Prince, Group Head of Enterprise AI at LSEG, puts it: "Trust in AI starts with trust in data." Read the full story of how LSEG is combining trusted financial data, ChatGPT Enterprise, and OpenAI APIs to help shape the future of decision-making in financial services. www.openai.com/index/lseg

Engagement over time

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