Neckline US

Finally get relief

I have to warn you. We've been getting more refund requests this month than in any month since we launched Neckline. I'm writing this because what's actually going on is something every potential customer needs to know before they buy. This isn't damage control. It's a warning. Here's the truth. The refund requests aren't coming from our real customers. They're coming from people who bought what they thought was Neckline on Amazon, or from third-party sellers, or from fake storefronts impersonating our brand. The device they received did not work — because it was not actually our device. We have never sold Neckline on Amazon. We have never authorized any third-party reseller. The only place Neckline exists for sale is at neckline-us.com. But our success has made us a target. Counterfeiters have been listing fake Neckline on Amazon at prices below our official site, often using our stolen product photos, fabricated reviews, and packaging that looks similar to ours. People search for our product, find these listings, assume they're buying from us, and end up with a cheap copy that does nothing. When the fake device doesn't help — because it has no real 26-degree traction angle, no real heat, no working EMS, none of the actual build that makes Neckline do what it does — those people come to us asking for refunds. They show us order numbers we never processed. Shipping confirmations from warehouses we don't use. Packaging that doesn't match what we actually ship. We cannot refund orders we never sold. We have been telling people this all month. Some of them are understandably angry. Most of them had no idea Amazon is hosting counterfeit neck devices at scale. The reason I'm writing this is that you might be one of the people about to do the same thing. If you're considering Neckline and your first instinct is to search Amazon for the best price, do not. The listings you find there are not us. The product you receive will not be what we make. The refund you request will go to a counterfeiter who will ignore you, not to a real company that honors its guarantee. We sell Neckline at our official website only: https://neckline-us.com/landing-t Our 30-day money-back guarantee applies to orders placed through our official site. The published research on cervical traction backs up what our real customers feel within weeks. But that only works when the device delivers the exact 26-degree angle, the real heat, the deep EMS, and the targeted massage we actually build in. A cheap counterfeit from a third-party seller has none of that — and does none of that. If you want the real product, buy from the real source. Right now it's 50% off — $239.99 down to $119.99 — with free shipping. 👉 https://neckline-us.com/landing-t Covered by our 30-day money-back guarantee.